Reservations

 

Reservation Phone Hours: (Monday – Friday) 9AM – 3PM
Maureen Matsuda & Kehau Manoi: Reservations Team
Phone: (808) 595-4488 · Fax: (808) 595-6885
Email: natsunoya@hawaii.rr.com
1935 Makanani Drive Honolulu, HI 96817-2031 US

Reservation Guidelines:

Menu

1. Prices do not include gratuity and 4.712% Hawaii State Tax. Children four to seven years old – half price. Children under four years old – no charge. Cash, Cashier’s check, or Credit cards (Master, Visa, Amex, JCB) accepted. Personal checks will be accepted for deposits only. Business/Organizational checks need prior approval for acceptance. A $25.00 fee will be assessed for all returned checks.

2. Menu prices may be adjusted for certain substitutions between individual menu items and are subject to change at any time.

 

Reservations

1. When placing reservations, please provide the following information:

a)  Name or party (Last name & type of party e.g. birthday, anniversary, etc.). Indicate if it’s to be a “surprise” party.
b)  Point of contact and phone numbers (work and home).
c)  Menu Selection (including any substitutions).
d)  Room preference (subject to availability).
e)  Tables – all seating will be set with High Tables (Western style).  Low table seating (traditional Japanese) available upon request in specific rooms.
f)  Starting Time of Party (when food is to be served).
g)  Expected Head Count (including number of adults, children ages four to seven, and children under age four). Please call us with your final head count no later than 14 days before the date of your party . To accommodate any last minute changes, an absolute, final count (number that you will be charged) is needed 5 days prior to your event. Minimal additions will be accepted but reductions in head count are not allowed at this point. Minimum of ten people per party.
h)  Other Special Requests such as: ice and cups, beverage service, special seating arrangements, children’s high chairs, microphones, karaoke machines, or extra tables (for sign-in, pupus, cake or presents).

2. To confirm your reservation, a deposit must be received within 10 days from the date that your reservation is made. The deposit schedule is as follows:

# Of  Guests Amount of Deposit
10-25 $50.00
26-50 $100.00
51-100 $200.00
100+ $400.00

Deposits are non-refundable (this means that your deposit will not be returned to you if you cancel your event for any reason) and will be applied towards the cost of your party.

 

Party Rules

1. You may provide your own beverages, entertainment, additional pupus and dessert. If you are bringing in your own pupus/dessert, please provide your own paper goods.

2. We serve complimentary hot tea and ice water. We offer a beverage service that includes: punch and iced tea (ice and cups provided) for a fee of $1.50 per guest.

3. We can provide you with ice to chill your drinks and service the bar during your function for a fee of $.50 per guest. Ice and cups available for a fee of $1.00 per guest. Our minimum charge is $5.00.

4. The following instructions apply to decorations:

a. Do not use tape on painted wood (this sometimes peels off the paint). You may use tacks or push pins for banners, posters and streamers in designated areas. Balloons can be tied to posts, tables and chairs. Tape may be used on wallpaper. Tables can accomodate party favors and small centerpieces.
b. Remove your own decorations at the end of your party. Please be careful to remove all tapes and pins.
c. Decorations in common areas should be discreet as a courtesy to other customers.

 

Facilites

1. We have five air-conditioned rooms to accomodate your lunch or dinner parties. For lunch functions, you have the room from 11 AM – 2:30 PM (you may come at 10 AM to set-up). For dinner functions, the hours are from 5 PM – 10 PM (you may come at 4 PM to set-up) Room capabilities and descriptions are as follows:

Room Capacity Description
Ichigo 12 Upstairs private room.  Tatami mats.  Low tables only.
Nigo 60 Upstairs large room.  Tatami mats.  High or low tables.
Stage, Naka, Toko 280 Entire ground floor (can be partitioned into 2-3 rooms).  High tables.  Wheel chair accessible.
Juugo 30 Upper back cottage.  High or low tables.
Hachigo 20 Lower back cottage. High or low tables.

2. Our largest room features a stage and built in sound system – ideal for musicians, master-of-ceremonies, comedians, clowns, magicians, and karaoke enthusiasts. We can also partition off this room for smaller parties. Our upstairs rooms offer the best view of the city, especially at night. Our back cottages are great for private parties.

3. Limited parking is available in our lot. Depending on the number of guests, valet service will be provided courtesy of Elite Services. A minimal fee of $3 per vehicle will be assessed. Some additional parking may be found along streets.

4. Located in Alewa Heights, we offer a panoramic view of the city landmarks and the ocean. While the daytime view is spectacular, the nighttime view is even more breathtaking.

 

Room Charges

For the use of our banquet rooms, the following charges apply:

Room Ichigo (upstairs tatami)                   $25.00

Room Nigo (large upstairs tatami)

$50.00             (25 people or less)
$100.00           (26 people or more)

Room Hachigo (private cottage)                   $50.00

Room Juugo (private cottage)                     $50.00

Room Toko (downstairs banquet entry)       $100.00

Room Naka (downstairs banquet middle)     $50.00

Room Stage (half of downstairs banquet)     $100.00

Room Stage (all of downstairs banquet)        $200.00

Unlike deposits, room charges will not be applied towards the cost of your party.  All fees will be added to your bill at the time of your function.

Other Services

1.  Consider calling us for take-out orders, catering services and shokado bentos.